This Privacy Policy explains how OSAI Beauty Lounge may collect, use, and protect client information when you contact the studio, book an appointment, complete forms, purchase services, or interact with the website.

Information We May Collect

OSAI Beauty Lounge may collect information such as:

• Name

• Phone number

• Email address

• Appointment details

• Service history

• Medical history or consent form details when required for service safety

• Payment or deposit confirmation details

• Photos or videos for service documentation, where applicable

How Information Is Used

Client information may be used to:

• Schedule and confirm appointments

• Provide requested beauty services

• Communicate appointment updates, reminders, and aftercare instructions

• Review eligibility for PMU or brow services

• Maintain client records

• Process deposits, payments, or purchase requests

• Improve the client experience

Medical and Consent Information

For some services, clients may be required to complete a Medical History Form and Consent Form. This information is used to help determine service eligibility and support a safe treatment experience.

Clients are responsible for providing accurate and complete information before receiving services.

Photos and Videos

Before-and-after photos and videos may be taken for documentation and marketing purposes. If you prefer not to be photographed or recorded, please notify OSAI Beauty Lounge before your appointment.

Sharing of Information

OSAI Beauty Lounge does not sell client personal information. Information may be shared only when needed to provide services, manage bookings, process payments, comply with legal requirements, or operate the website and business systems.

Data Protection

Reasonable steps are taken to protect client information from unauthorized access, misuse, or disclosure.

Contact

For questions about this Privacy Policy, contact OSAI Beauty Lounge at osaisbeautylounge@gmail.com.